Q: Is EcoPax a moving company?

A: No, EcoPax rents and delivers you sustainable boxes to your current address, you then pack and move. After the move, EcoPax will pick up your empty boxes from your new location.

Q: Does EcoPax charge a delivery or pick-up fee?

A: No, we deliver straight to your home or office and pick-up from your new location for FREE!

Q: What method of payment does EcoPax accept?

A: We accept all major credit cards. Payment must be made prior to delivery.

Q: How long do I get to keep the boxes?

A: It’s totally up to you, we offer 1 week, 2 week , 3 week and 4 week packages. If you need longer just let us know and we will make it happen.

Q: What if in the middle of packing I decide I need more boxes?

A: No Problem! It’s as simple as calling EcoPax at (800) 678-2192, or placing another order at EcoPax.com. If you order less than 15 boxes there is a delivery fee of $35 in addition to the individual box charge. Any extra boxes delivered will be picked up at the same time and location of original order.

Q: Can I keep the boxes longer than my initial order request?

A: Absolutely! Just call us or shoot  a quick email with your request 24 hours prior to your pick-up time.

Q: Why don’t I just find free cardboard boxes?

A: That is an option, however we feel like it’s not ideal. We make packing super simple and organized. Simply place your order online and we will guarantee clean, bug-free, crush-proof, water-proof, sustainable boxes that stack, lock and roll. No tape, no mess, and when you are done, nothing to break down and dispose.

Q: How will I know EcoPax received my order?

A You will receive an email confirmation after your order has been placed. Also the day prior to delivery/pick-up an EcoPax agent will call you to confirm times and location. The driver will also call en route.

Q: How can I do my part to save mother earth?

A: Tell all your friends and family about EcoPax, and together we can drastically reduce our carbon footprint, one move at a time!